FAQ

Häufig gestellte Fragen zu unseren Weinen, Veranstaltungspaketen und Geschenkgutscheinen. Finden Sie Antworten zu Bestellung, Versand, Lagerung und Event-Buchungen bei MOS:L.

Events

How do I book an event?

You can book your tickets directly through our website. Alternatively, you can also send us an email – we will then register you manually.

How strenuous are the wine hikes?

Our tours are easily manageable – even without extensive hiking experience.
The routes are usually around 4.5–5 km, with a few ascents where we support each other as a group. So far, everyone has reached their destination ;)

Can I also participate at short notice?

If there are still spots available, often yes. Just write us a short message – we'll let you know directly.

Is there a minimum number of participants?

Mostly yes. Some events only take place if a certain group size is reached. Should an appointment not take place, we will inform you in good time (at least 12 hours in advance).

What happens in case of bad weather?

Our events generally take place even in less favorable weather. Should it really not be possible, we will inform you in good time (at least 12 hours in advance).

Can I cancel an event?

Free cancellation is possible up to a certain point in time. Please check the cancellation policy in your booking confirmation for more details.

Are there vegetarian or alcohol-free options?

Yes, we always have non-alcoholic beverages and vegetarian options available.
For every booking, there is a note field where you can provide us with further information.

Are children welcome?

Yes, children are welcome at our events. Depending on the event, we charge a reduced price.

Wine Lounge Zell

When is the wine lounge open?

We operate the wine lounge from October to March. You can always find the current opening hours in the Google listing for Weinlounge Zell

Can I reserve a table?

No – table reservations are not possible in the wine lounge.
Just drop by and find a seat.

Are there also events with free admission?

Yes. Most events at the Wine Lounge – such as our After Work – are free of charge.
Just drop by and enjoy.

When is After Work?

Every Thursday from 4 p.m.
No ticket, no registration, but with a bonus card special and delicious paninis - the perfect start to the weekend

Can I book the wine lounge exclusively?

For private parties or special requests, please feel free to contact us.

Customized Events

Can I book an event exclusively?

Yes. We organize individual events for birthdays, bachelor/bachelorette parties, company celebrations, or simply special occasions.

How does a request work?

You send us your inquiry via the contact form or by e-mail.
We will get back to you with concrete suggestions.

What is possible for individual events?

From wine hikes and picnics to completely individually planned experiences – we'll work together to find what suits you best.

When is After Work?

Every Thursday from 4 p.m.
No ticket, no registration, but with a bonus card special and delicious paninis - the perfect start to the weekend

Can I book the wine lounge exclusively?

For private parties or special requests, please feel free to contact us.

Wine

Where are your wines from?

Our wines come from Simon's own winery – directly from the Moselle.
He cultivates around 2.5 hectares of vineyards in Zell with a great deal of manual labor and experience.

What makes your wines special?

Our wines are modern, clear and uncomplicated – exactly how we understand wine.
They are the foundation for everything we do at MOS:L.

Can I order your wines online?

Yes, you can order our wines directly through the shop.

Can I also buy the wines directly at the winery?

Yes – you can taste and buy our wines in the wine lounge and at our events. If you are nearby, you can also pick them up from us – the best way to do this is via email or WhatsApp.

Vouchers

What kind of vouchers do you offer?

We offer value vouchers as well as vouchers for our events.

How do I get my voucher?

After purchase, you will receive your voucher directly by email.

What can I redeem vouchers for?

For our events, wines or offers – completely flexible.

General

Who is behind MOS:L?

MOS:L – that's us, Luca and Simon.
Luca organizes the events, Simon makes the wine.
We are supported by our team – and often by our little son, who is right in the middle of it all.

What does MOS:L mean?

MOS:L stands for Mosel, but also for our own approach: modern, relaxed, and a little different.

Was your question not among them?

Just write to us – we're happy to help.